The appeal journey

A fair process, from start to finish

Three simple stages — with your charge held while we review it.

STAGE 01

Submit your appeal

Send your appeal in writing within 28 days, with your details and any supporting evidence.

STAGE 02

We review it

Your charge is placed on hold while our Appeals Team consider your case and write to you with a decision.

STAGE 03

Independent route

If we can't cancel it, you can escalate — free — to POPLA, the independent appeals service.

Who we are

The motorist side of Trident Management

Trident Parking handles payments and appeals for the car parks we manage on behalf of landowners and businesses across the UK.

As a member of the British Parking Association, we work to a strict Code of Practice — because clear signage, fair charges and a proper appeals route are what keep parking working for everyone.

British Parking Association approved operator Approved operator, held to the BPA Code of Practice
28
Days to appeal, with your charge on hold
POPLA
Free, independent appeals route
UK
Sites managed nationwide for our clients
Get in touch

However we can help, we'll keep it simple

Choose the option that best fits your enquiry.

Contact us

General enquiries about a Parking Charge, payment or an appeal.

Contact the team

Make a complaint

If something hasn't met the standard you'd expect from us.

Raise a complaint

For landowners & businesses

Looking for professional parking management? Speak to Trident Management.

Visit Trident Management